For the love of Moses must it be so damn hard?

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For the love of Moses must it be so damn hard?

Just a brief observation:

I have employer provided insurance and my kids have insurance provided by their step-mom….however, both do not cover everything so we have “Medicaid” aka “Washington Apple” as our secondary. I just received our renewal packet and a lengthy application, in English. The instructions say to do it online because it’s faster and easier. Mind you, it says this in English.

So I go online because I have that privilege and there is an option for Spanish.

Cool thus far, everyone knows that people in Washington ONLY speak English or Spanish. Duh.

I go through the damn lengthy process where I have to answer some tax questions that confuse even me, because of the verbiage. Now, I consider myself to be a pretty savvy person, masters degree and all….but please don’t ask me about my filing status as it relates to the amount of student loan debt or other deductions I might itemize….direct all such questions to Turbo Tax, thanks and goodbye…

I digress.

I finally get to the end and they can’t process it because of an “error code 3079.”

I call the fancy number and sit on hold forever because (lucky me) I have the privilege of unlimited minutes. I finally get a person, a nice well spoken person named Tracy who figures out the problem (I put “$0” as my personal insurance cost through my employer, which is the truth; but the website requires me to lie and say it costs me a $1, then electronically sign something that says I swear under threat of perjury that everything I put is truthful, you know whatever…ANOMIE) and BAM everything is better and my decision is immediate. Yay! We have health care totally covered in case I need to get me some birth control and abortions! (cause what else could a 34 year old divorced woman need it for?)

Now what if I can’t read?
What if I can’t speak English or Spanish?
What if I don’t have an address to send the packet to?
What if I can read, but for fun let’s say I read at a say 6th grade reading level, but do not understand the tax language?
What if I do not have a computer?
Can’t get to a library?
Can’t use a computer?
Have no interwebs?
Etc.
Etc.
Etc.

Oh sure, I know some of you are going to say, well there are people to help! Options! Go to the social services office! Some, like my pal Daniel, will probably go on some rant and tirade that makes me question why we are friends about poverty and education and “woe is the poor white male American,” but seriously.

Do there have to be so many barriers to getting health care that is MEANT for people in poverty?

With barriers already?

For real?

What happened to this magical Obamacare y’all were so scared of making it so easy for those lazy immigrants to come steal your insurance and jobs?

For fraks sakes.

(*&*&%&%$%$#@&)((*()_

For fucks sake.

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3 responses »

  1. I got the same error code “3079” today, when I apply the apple insurance for my baby girl.
    And “$1” solved the problem…
    Your post saved me tons of time. Thanks for sharing!

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